This is an exciting opportunity for a Call Centre Associate to join their team

This will start off as a 1 year contract

The Job

Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery

Ensure accuracy and compliant for all customers' requests

Successfully cross-buy the Bank's products and services

Adhere to professional standards of behavior & conduct in dealing with customers & fellow CSOs.

Flexibility in work deployment when business needs arise

The Talent

Fluency in English with excellent communication skills.

Open to rotational shifts (morning/afternoon) - 5 days work week

Disciplined, mature and able to multi-task independently under pressure.

Service-oriented with strong interest in developing a customer-focused career.

Pleasant personality and able to work effectively in a team.

Prior customer service experience (either frontend or backend)

Prior call centre experience is an advantage but not a must

Next Steps

Drop your resume and contact us to follow-up, or send your resume to amos.tan@adecco.com

Email Topic: Apply Call Centre Associate

Only shortlisted candidates will be contacted

Amos Tan Jun Han

EA Licence Number: 91C2918

Personnel Registration Number: R23113385